Soft collection is the simplest and most efficient way to recover a debt. The aim of soft collection is to evade collection through legal proceedings.
Methods– phone communication, emails, WhatsApp, negotiations or physical visit to the debtor at his/her home or in the office. Use of psychological and convincing methods on the debtor, with the help of image and reputation.
Tracing– researching and identification of debtor’s contact data (address, phone number, e-mail, etc.)